Digitizing Operations for a 80-Property Commercial Real Estate Portfolio
A Florida-based CRE operator replaced 14 spreadsheets and an inbox-based workflow with a unified property operations portal, eliminating missed lease events and cutting vendor onboarding from 2 weeks to 3 days.
Client
A privately held commercial real estate operator based in Fort Lauderdale managing 80+ properties across Florida and Georgia, including retail strips, light industrial, and mixed-use.
Problem
Operations were run across 14 spreadsheets, a shared inbox, and one person's institutional knowledge. Lease events were occasionally missed. Vendor COIs expired without notice. The owner had no real-time visibility into open work orders or upcoming lease actions.
Solution
EPerf built PropertyHub — a unified property operations platform. The engagement ran 12 weeks from discovery through production launch, including data migration from all existing spreadsheets.
Results
- Lease events missed: 12/year → 0 in first 18 months
- Vendor onboarding time: 2 weeks → 3 days
- COI expiration incidents: reduced by 94%
- Owner dashboard provides real-time portfolio view across all properties